00:00 – Matt McCoy:
When leaders talk about building a competitive advantage, they often focus on the products or strategy. In your experience, what advantage actually comes from leadership behavior itself?

00:11 – Todd Belliveau:
Adopting one leadership style over another, I think is limiting. A leadership behaviour that's effective is really being a dynamic leader. So, the ability to empower people and be an empathetic leader is one element of leadership. But the duality to that is also owning decisions and making key decisions as a strategic leader. I'll give an example of that is...

We're in a situation where

we were going to make a company decision that would hurt a certain market area and benefit the greater good of the company. That decision, strategic decision, had to be made by me. Yet the tactics to recover from that decision, I needed to be able to gain input from employees and empower those employees and make them accountable to be able to go out and do the tasks that would recover the market share in the one area but

create the sustainable strategic decision that was good for the company overall that I had made. So there's a duality in what you can do. You make a strategic decision overall, which you own, but you also empower people and hold them accountable in terms of tactics.